Faq’s

1. What types of products does Shree Shyam Crafts offer?

We specialize in a wide range of handcrafted items including home décor, religious artifacts, idols, gift items, and traditional art pieces — all designed with devotion and elegance.

2. Are all your products handmade?

Yes. Every product at Shree Shyam Crafts is carefully handcrafted by skilled artisans using high-quality materials, ensuring each piece is unique and authentic.

3. How can I place an order?

You can easily place an order through our website by selecting your desired product, adding it to your cart, and proceeding to checkout. For bulk or custom orders, you can contact us directly via email or phone.

4. Do you offer customization?

Yes, we accept custom orders based on your requirements. You can share your design ideas or specifications, and our team will craft the product accordingly.

5. How long does delivery take?

Delivery time depends on your location:

• Within Delhi NCR: 2–4 business days

• Rest of India: 5–8 business days

• Custom or special orders: Delivery time may vary based on production.

6. What payment methods do you accept?

We accept secure online payments via credit/debit cards, UPI, and net banking. All transactions are processed safely through trusted payment gateways.

7. What is your return policy?

We accept returns within 7 days of delivery if the item is unused, undamaged, and in its original packaging. Please refer to our Refund & Return Policy for more details.

8. What should I do if I receive a damaged product?

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue. We’ll arrange for a replacement or refund as per our policy.

9. Can I cancel my order after placing it?

Yes, you can cancel your order within 24 hours of placing it, provided it hasn’t been shipped. Once dispatched, cancellation is not possible. Please check our Cancellation Policy for details.

10. How can I contact customer support?

You can reach us anytime for assistance:
📞 Mobile: +91 75330 45330
📧 Email: raj@spservicesprovider.com
📍 Address: Top Floor, M-72, M-Block Market, G.K-2, Greater Kailash, New Delhi – 110048, Delhi, India