At Shree Shyam Crafts, we aim to deliver your handcrafted products safely and on time. Each order is carefully packed and shipped to ensure your purchase reaches you in perfect condition.

1. Order Processing

  • All confirmed orders are processed within 2–4 business days after payment verification.

  • Customized or made-to-order products may take additional time, depending on design and craftsmanship requirements.

  • Orders are not processed, shipped, or delivered on Sundays or public holidays.

2. Shipping Methods & Delivery Time

We partner with trusted courier services to ensure safe and timely delivery.
Estimated delivery time:

  • Within Delhi NCR: 2–4 business days

  • Rest of India: 5–8 business days

  • International Orders (if applicable): 10–15 business days

Delivery timelines may vary depending on location, courier availability, or unforeseen delays.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on delivery location and product weight/size.

  • Free shipping may be offered during special promotions or for specific order values.

4. Order Tracking

Once your order is dispatched, you will receive an email or SMS with your tracking number and courier details to monitor the shipment status in real time.

5. Damaged Packages

If your package arrives damaged or tampered with, please:

  • Take clear photos or videos of the package and product.

  • Contact us within 24 hours of delivery for assistance.
    We’ll arrange a replacement or initiate a refund as per our Refund & Return Policy.

6. International Shipping

For international orders (if applicable):

  • Customs duties, import taxes, and fees are the buyer’s responsibility.

  • Delivery time may vary depending on destination country and customs clearance.

7. Contact Us

For any shipping-related queries, please reach out to us:

📍 Address: Top Floor, M-72, M-Block Market, G.K-2, Greater Kailash, New Delhi – 110048, Delhi, India
📞 Mobile: +91 75330 45330
📧 Email: raj@spservicesprovider.com